Softlink Global unveils next-gen AI & automation capabilities

Softlink Global has announced the launch of advanced AI and automation capabilities within its Logi-Sys platform, reinforcing its commitment to driving intelligent digital transformation in logistics. The unveiling session, led by Kunal Maheshwari, Chief Growth Officer, highlighted four key innovations designed to elevate efficiency and decision-making for freight forwarders. The new enhancements include Process Acceleration through AI-powered document reading, enabling faster and more accurate handling of operational documentation; Smarter Data Analytics offering predictive and conversational insights for informed decision-making; Predictive Tracking Visibility that delivers accurate arrival forecasts; and a 24×7 Digital Employee capable of automating critical business actions round the clock. Together, these advancements mark Softlink Global’s evolution from traditional digital logistics to intelligent logistics, empowering freight forwarders with faster decisions, improved efficiency, and smarter, more resilient operations in an increasingly complex global supply chain.