Flexport unveiled more than 20 tech and AI-powered products designed to transform global logistics. The highlight of the release is Flexport Intelligence, which allows businesses to ask questions in natural language and receive immediate insights about their supply chain performance. Flexport customers can use this AI-powered tool to build reports and create dashboards with no technical skills required, making it extremely easy for operations managers to take control of their global supply chains,” says an official release. Another major launch is the Flexport Control Tower, which allows businesses to use Flexport’s supply chain technology even for shipments where another carrier or forwarder is contracted to move the freight, the release added. “By launching these powerful new AI-driven supply chain products to thousands of companies around the world, Flexport has immediately become the largest provider of AI tools for global supply chains,” says Ryan Petersen, CEO, Flexport. “While many startups are emerging to provide AI tools for logistics, they lack the data required to train the AI models and struggle to sign up customers to use their technology. Our scale as one of the largest logistics providers in the world gives us huge advantages in both creating the technology and getting it into the hands of businesses operating in the real world.

Kale Logistics Solutions’ (Kale) Malaysia Maritime Single Window (MMSW) has been officially launched by the honourable Minister of Transport Malaysia, Anthony Loke Siew Fook in Kuala Lumpur, Malaysia. The implementation of Kale’s MMSW has meant an immediate reduction of vessel processing from up to five days, down to within hours, due to the real-time data and transparency of service level agreements (SLA’s) it manages. “The Ship Clearance System has been a game-changer for us. Transitioning from a manual, time-consuming process to a seamless digital platform has significantly improved efficiency and reduced clearance times – we are proud to be among the first to implement it successfully,” said Captain Subramaniam, General Manager, Port Klang. The MMSW digitally enhanced operations at Malaysia’s largest port situated on the world’s second busiest shipping lane, the Malacca Strait, to which 11,000 vessels call each year. Further phases of the MMSW project are set to see more ports join the system and the system’s capabilities set to increase further. “I am proud to see how the Kale system has helped Malaysian trade, as Malaysian ports reported over 30 million TEUs last year, a 10 per cent increase on 2023,” said Vineet Malhotra, Co-Founder and Director, Kale Logistics Solutions. “The improvement already seen in Port Klang’s operation speaks volumes to the capabilities of this level of collaboration, especially as Port Klang targets 15 million TEUs in 2025.” Following implementation at Port Klang the system was initiated across other federal ports in Malaysia, creating a digital framework to make port cargo operations vastly more efficient. MMSW is part of Kale’s – Port Community System, designed to promote paperless trade through the digitalisation of port systems to increase their …

Afzal Malbarwala, MD, Galaxy Freight said, “MSMEs have the potential to drive India’s growth by using new technologies and creative ideas to improve their products and services. They can boost competition, increase exports, and create more job opportunities, which helps local economies grow. MSMEs also play a key role in encouraging people to start businesses and develop important skills. Overall, MSMEs contribute a lot to the country’s growth. They make up 30% of India’s GDP, provide jobs for 45% of the workforce, bring in a large number of export earnings, and promote development across different regions, making sure no area is left behind.”

Sunil Kohli, MD, Rahat Cargo said, “MSMEs are one of the driving forces propelling the Indian economy towards global greatness. It employs over two crore people, firmly establishing themselves as the bedrock of the economy. MSMEs are aided partly by supportive and reformatory government initiatives and technological innovations, this sector has grown exponentially, accounting for 46% of India’s total exports. This sector can further contribute to an overall growth of exports, the government should therefore further support and foster MSMEs to implement various schemes offering credit support, new enterprise development, formalisation, technological assistance, infrastructural development, skill development and training, and market assistance to MSMEs.”

  Arun Kumar, President, AMTOI said, “In economies dominated by low and middle-income groups, MSMEs play a crucial role in driving growth. With the right support from the state, they can transform into powerful economic forces. Unfortunately, this sector often receives less support, lacking the necessary backing to realise its full potential and contribute to sustainable growth.”

Kamal Jain, Director, Cargomen Logistics said, “Viksit Bharat represents our collective aspiration for a developed India. According to the International Monetary Fund (IMF), developed nations are characterised by a high Human Development Index (HDI), which reflects factors such as high GDP/GNP, per capita income, access to quality education and a robust healthcare system. Achieving this vision requires inclusive economic development, driven not only by large industries but, more importantly, by the growth of Micro, Small, and Medium Enterprises (MSMEs). MSMEs play a crucial role in job creation, innovation, and economic resilience. Therefore, government policies and infrastructure development must be designed with a strong focus on supporting and empowering these enterprises, ensuring sustainable and equitable growth for all.”

  C K Govil, CMD, Activair Airfreight said, “MSMEs can drive Viksit Bharat by fostering innovation, generating employment and boosting exports. With digital adoption, financial inclusion, and government support, they can enhance productivity and global competitiveness. Their contribution to manufacturing, services, and rural development will strengthen GDP, ensure balanced regional growth, and create a self-reliant economy, making them the true growth engine of India’s future.”

Vipin Vohra, Chairman, Continental Carriers said, “MSMEs are the backbone of India’s economy and will be pivotal in realising Viksit Bharat. By fostering innovation, generating employment and enhancing exports, they drive inclusive growth. Strengthening MSMEs through digitalisation, financial support and global market access will accelerate industrial expansion, boost GDP and position India as a global manufacturing and services hub.”

Vipin Vohra, Chairman, Continental Carriers said, “We emphasise proactive risk assessment, scenario planning, and diversification of supply routes to ensure continuity. Strategic partnerships, robust compliance frameworks, and leveraging technology for real-time monitoring enhance adaptability to disruptions. By integrating contingency planning and fostering resilience, we safeguard the seamless flow of goods, ensuring our clients’ supply chains remain agile and competitive in an increasingly volatile geopolitical landscape. Major supply chain disruptors include geopolitical tensions, trade wars, natural disasters, pandemics, cyberattacks, and fluctuating trade policies. Technological advancements like AI, IoT, and blockchain play a transformative role in countering these disruptions. Real-time tracking ensures visibility, predictive analytics enables proactive decision-making, and blockchain enhances transparency and security. Automation and digital twins optimize operations and simulate scenarios to mitigate risks. These innovations empower businesses to build resilient, agile supply chains capable of navigating uncertainties effectively.”

Kunal Maheshwari, Chief Growth Officer, Softlink Global said, “Risk management strategies are more critical now as they enable businesses to minimise disruption and maintain resilience in the face of geopolitical risks. These strategies ensure companies can quickly pivot by identifying alternative suppliers, adjusting routes, or leveraging free trade agreements to avoid bottlenecks. In practice, it’s about combining proactive planning with real-time decision-making. Tools like Logi-Sys provide a ‘captain’s view’ of operations, empowering businesses with real-time visibility and data-driven insights to anticipate risks and take swift operational action in the face of external challenges. Port congestion, labour strikes, and shifting regulations are major disruptors, often causing delays, inflated costs, and operational bottlenecks. Effective management goes beyond real-time monitoring — it includes predictive planning, scenario simulations, and diversifying suppliers to build flexibility. Businesses must also invest in automated workflows to reduce manual errors and streamline decision-making during disruptions. Tools like Logi-Sys integrate much of these capabilities, providing end-to-end visibility and enabling companies to always stay agile and operational.”