Automation/ACMES to improve efficiency: DCSC

Avinash Razdan, Group CEO, CSC Group, said, “DCSC has moved from manual documentation to electronic processing — e-AWB, electronic customs messaging, e-CSD, e-Gate Pass, 24×7 export and import operations. We use a unified system (ACMES) for cargo message exchange, slot/truck management, online visibility, streamlining interaction among cargo stakeholders. Close coordination with customs, forwarders and airlines is well-structured and institutionalised. DCSC works with many airlines and freighters, plus forwarders.  DCSC’s collaboration with airlines, forwarders and customs includes digital workflows, integrated logistics infrastructure, efficient stakeholder interface (slots/trucks/warehouses), and service-level commitments (turnaround times).