Streamline customs via ‘single window’ systems to enhance efficiency

Dilip Sahu, Director, EPS Worldwide Integrated Logistics said, “Next-generation cargo infrastructure requires a blend of regulatory reform, digital integration and public-private investment. Governments should streamline customs through ‘single window’ systems, harmonise trade documentation and mandate interoperable data standards to ensure seamless cargo visibility. Sustainability must be central, with incentives for zero-emission fleets, carbon accounting and green freight corridors supported by charging and refueling infrastructure. Public-private partnerships are critical for modernising ports, airports and inland hubs with automation, digital twins and AI-driven logistics planning, while also building multimodal freight corridors to reduce last-mile inefficiencies. National cargo data platforms, blockchain-enabled smart contracts and predictive analytics can enhance resilience and efficiency. Equally important are reskilling programs to prepare the workforce for automation and digital tools, alongside policy ‘sandboxes that enable testing of drones and autonomous vehicles. Ultimately, cargo modernisation depends on aligning private innovation with public policy to build sustainable, resilient and interconnected supply chains.