One key area where support is needed is in standardising the time taken for loading and offloading of cargo from trucks,” said Reema Jogani, Chairperson, Women’s Wing, All India Transporters Welfare Association (AITWA). “If the Government mandates timelines for these processes, it would be a significant step forward in improving turnaround times and reducing operational bottlenecks. Another area of concern is the issuance of challans, especially for speeding or traffic violations committed by drivers. Digitising and making challans instantly accessible to drivers can serve as a valuable tool for raising awareness and encouraging behavioural change at the ground level. Additionally, the development of more driver rest areas along highways is essential.”